Xbox and Game Pass not working
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Symptom
Section titled “Symptom”A game from Game Pass does not launch or launches with an error, the Xbox app cannot sign in to the Microsoft account, and cloud saves have stopped appearing on the console or a second PC. The subscription is active, the internet works, and other apps are fine.
Typical causes
Section titled “Typical causes”Xbox services are disabled by an “optimizer” utility or a tweak pack — a classic scenario: in lists of “unnecessary” services they look useless, but they are needed for sign-in, launching games and syncing saves. Less often, the component breaks after a major Windows update. The BoosterX setting “XBOX”, which disables Xbox background components, is described separately: setting article.
Fix in BoosterX
Section titled “Fix in BoosterX”- Open BoosterX → the “Fixes” section (in the left menu).
- In the search, type “XBOX”.
- Open the “XBOX” card and click “Fix”.
- Restart Windows.
The fix restores the default startup of the services XblAuthManager, XblGameSave, XboxGipSvc, XboxNetApiSvc, xbgm, DeviceAssociationBrokerSvc, as well as the network components IKEEXT and iphlpsvc, if they were disabled. BoosterX can be downloaded from the official website boosterx.org.
How to check
Section titled “How to check”Launch any game from Game Pass and sign in to the Xbox app with the same account. Play for a few minutes and exit the game: the new progress should appear in the cloud — check it on the console or a second PC with the same account.
Manual alternative without BoosterX
Section titled “Manual alternative without BoosterX”Press Win + R, type services.msc and press Enter. In the list (enable the “Name” column), find the services: XblAuthManager (Xbox Live Auth Manager), XblGameSave (Xbox Live Game Save), XboxGipSvc (Xbox Accessory Management), XboxNetApiSvc (Xbox Live Network Service). For each one: right-click → “Properties” → startup type “Automatic” → “Apply”. Also make sure the “IP Helper” service is not disabled — it participates in the Xbox network connection. Restart the PC.
If it did not help
Section titled “If it did not help”If the problem persists after the fix and the manual steps, look at the Windows event log entries that match the time of the error — incident analysis is helped by EventX. If the BoosterX fix did not help or the problem came back, write to support and attach the error text.
Last checked: 2026-09-20. Full catalog of fixes.